Boosting performance in
high-pressure environments
Zevo’s SAFER™ psychological wellbeing programs strengthen organizations to protect their people, empower leaders, and sustain high performance with measurable impact
Who we support
Our solutions are designed for environments where pressure is constant, emotional strain is high, and exposure to confronting experiences are everyday challenges.
Trust & Safety
Protect frontline staff and equip leaders to sustain performance in high-exposure environments
Gen AI
Support red teaming, prompt engineering, and data annotation teams to sustain focus and psychological safety
BPOs & Outsourcing
Strengthen wellbeing, leadership capability, and team performance across high-volume operations
Financial Services
Protect financial crime, fraud, and compliance teams and leaders to maintain accuracy and operational performance
Cybersecurity
Protect analysts and leadership alike from fatigue while maintaining performance and 24/7 readiness
Emergency & Public Services
Support frontline responders and command leaders to sustain clarity, recovery, and performance in crisis
In high-stakes, emotionally confronting environments, generic wellbeing solutions fall short
Constant Pressure
Speed, accuracy, and visibility demanded every minute of the day
Emotional Exposure
Operating in emotionally charged environments where performance and composure are constantly tested
Decision Fatigue
Making high-stakes calls with limited context and constant expectations
We specialize in these realities and design support that fits them
Our approach – SAFER™
A systemic, performance-enabling model
SAFER™ strengthens individual and organizational performance while protecting psychological health. It delivers measurable improvements in daily operations while preventing and responding to risks that threaten psychological wellbeing
Systemic
Activates leaders, managers, and frontline together
Adaptable
As your business changes, we evolve our service
Flexible
Co-designed to fit culture and operations
Effective
Outcomes tied to business KPIs, not activity
Resilient
Continuously builds recovery and readiness
Learn more about SAFER™
What we deliver
Individual interventions
Personalized one-to-one support for employees at all levels, from onboarding to leaver care, ensuring consistent resilience and recovery
Group interventions
Clinically-led sessions that strengthen team connection, leadership capability, and daily performance
Critical incident support
Rapid, trauma-informed support for high-impact events, including preparation, containment, and structured recovery
Consultancy services
Specialist guidance through wellbeing audits, and recruitment consultancy
Expert Advisory & Insights
Quantitative and qualitative data analysis that links wellbeing outcomes directly to operational and performance metrics
What makes us different
Refined through a decade of experience helping global organizations protect people and sustain performance
- Strategic partnership – We align to your goals and adapt as your operations evolve, acting as a true partner
- Clinically led and trauma-informed – Licensed experts design and deliver support for high-pressure, high-risk environments, all trained through our CPD-accredited program to ensure cutting-edge best-practice delivery and care
- Proven results – Our programs are proven to improve resilience, accuracy, productivity and retention, linking wellbeing directly to operational KPIs
- Global scale, local insight – Consistent standards worldwide, delivered with cultural understanding and regional expertise, powered by a proven model to attract and retain clinical talent across multiple markets
- Preventative and reactive – We reduce psychological health risks and provide rapid support when challenges arise
- Co-created solutions – Every program is tailored to your culture, leadership, and workflow, built collaboratively for lasting impact
The impact
Impact on your people and your business
Lower Churn
Retain experience, reduce rehiring and retraining costs
Reduced Absense
Prevent burnout before it leads to time off
Improved Handling Time
Raise efficiency without sacrificing quality
Higher Quality Scores
Better decisions, fewer errors and escalations
Stronger Engagement & Readiness
Consistent performance under pressure
Reduced Legal Risk
Meet duty-of-care and cut exposure to claims
"Wellbeing is not a box to be checked. When people feel like they are at the center of what you are doing, they do not want to leave.”
Melanie Baxter
Global Wellbeing Director, Alorica
Driving measurable impact in high-pressure environments
Through a co-created wellbeing model, Alorica and Zevo Health delivered measurable gains in satisfaction, engagement, and retention across global high-pressure teams
Satisfaction
Wellbeing scores rose from 62% to 89% in a single quarter, reflecting stronger confidence in available support
Attrition
Turnover dropped to sub 2%, showing that when people feel genuinely cared for, they stay
Utilization
Service use grew steadily as employees engaged more frequently and shared consistent positive feedback
Engagement
A culture of wellbeing took hold, linking care directly to improved performance across teams
