Delivering evidence-based wellbeing support
at every stage of a Content Moderator’s career journey
Human Intervention
Network of Licensed and Accredited Mental Health Professionals
- Masters-educated professionals in Psychology, Psychotherapy, Clinical Social Work, Clinical Professional Counselling, and more.
- Over three years of clinical experience, ensuring adept handling of complex challenges.
- Global community of Wellbeing Specialists enables us to provide fast turnaround and rapid response of solutions.
Supporting Content Moderators at Every Step
- Comprehensive support from recruitment and onboarding through to leaver intervention.
- Immediate response and care for moderators encountering distressing egregious content.
- Accessible, personalized therapy sessions tailored to individual needs.
Ensuring Positive Outcomes for Content Moderators
- Regular check-ins and surveys to track changes and improvements in wellbeing.
- Implementing feedback and data-driven insights to refine and enhance support services.
- Examining changes in work output and quality as indicators of mental health impact.
Best Practice
Leading with Best Practices in Compliance and Care
- Ensuring alignment with evolving global regulations and mitigation of compliance and legal risks.
- Unwavering commitment to the psychological safety and health of Content Moderators.
- Regular updates of clinical protocols to stay ahead in industry standards and care.
Elevating Brand Integrity and Safety
- Protecting your brand value and reducing the risk of negative publicity by ensuring the mental health and wellbeing of your content moderation teams.
- Our standards ensure a safe, respectful, and supportive environment for moderators.
- We champion best practices that reflect positively on our customers and their brands.
Advanced Consulting Through Research and Collaboration
- Development of best practice Trust and Safety program design with extensive clinical expertise and experience.
- Collaborating with leading universities and researchers to develop industry-wide standards and practices.
- Dedicated interventions for each major type of egregious content.
Technology
Intuitive Therapy Management
- User-friendly platform for easy session booking and management.
- Seamless integration for both online and in-person therapy sessions.
- Extensive reporting on performance, engagement and utilization.
Real-Time Support Anytime, Anywhere
- Instant access to mental health resources and support.
- Flexible solutions that fit the demanding schedules of Content Moderators.
- Fully compliant with GDPR and HIPAA standards, ensuring data privacy and security.
Continuous Learning and Engagement
- A wealth of educational content and resources to support moderators’ mental health journeys.
- Interactive learning modules, masterclasses, and webinars tailored for continuous professional growth.
- A community-driven approach to learning, fostering engagement and shared experiences.
The Importance of wellbeing support for Content Moderators
Download our e-book to learn more about why workplace wellbeing is crucial for Content Moderators and how employers can support their wellbeing.
Get in touch today
Talk to us today about how we can help improve the wellbeing of your Trust and Safety Team.
