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The Global Standard in Marketplace Trust and Safety Wellbeing Solutions

Empowering the psychological health and safety of Content Moderation teams within Marketplace providers by delivering a world-class ecosystem that integrates human intervention, best practices, and innovative technology solutions.

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 Protecting Brands & Moderators

From recruitment and onboarding through to leaver support

Human Intervention

Our team of licensed and accredited mental health professionals (Wellbeing Specialists) provide unrivalled support to strengthen & protect moderators’ mental health, helping them excel in their vital work.

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Best Practice

 Zevo is dedicated to upholding the highest standards, delivering mental health support that aligns with best practice from a clinical, legislation and compliance perspective. We set the industry benchmarks for moderator care.

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Technology

Zevo’s platform offers employees round-the-clock access to professional mental health support. The platform provides the organization with extensive reporting on performance, engagement and utilization.

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Why the best companies

in the world choose Zevo

Rapid Response

Our global community of Wellbeing Specialists enables us to provide fast turnaround and rapid response of solutions. Supporting 40+ languages globally.

Duty of Care

Unwavering commitment to the psychological safety and health of Content Moderators, ensuring they are supported through extensive proactive solutions in addition to day-to-day crisis interventions.

Compliance Assurance

Ensuring alignment with evolving global regulations and helping to mitigate compliance and legal risks, while upholding operational integrity.

Brand Integrity

Protecting your brand value and reducing the risk of negative publicity by ensuring the mental health and wellbeing of your content moderation teams.

Trust & Safety Consulting

Development of best practice Trust and Safety program design with extensive expertise and experience across all major egregious workflows.

Performance Optimization

Enhancing productivity through moderator engagement and wellbeing – increasing retention, reducing attrition, and improving accuracy.

Zevo Accreditation Program

Enhance your expertise with the Zevo Accreditation Program (ZAP), a professional development certification designed for mental health professionals working in the Trust & Safety industry. ZAP equips you with essential skills to support Content Moderators and their teams, addressing the unique psychological challenges of the role. Our CPD-approved courses, developed by industry experts, provide best practice, evidence-based therapeutic interventions to mitigate risks such as vicarious trauma and burnout.

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 Supported  Industries

Social Media

Streaming

Adult Entertainment

Marketplace

Gaming

Social Media

Streaming

Adult Entertainment

Marketplace

Gaming

Organizational Impact

“We shortlisted and ultimately engaged Zevo Health after a lengthy search for a leading employee health and wellness program for our moderation staff. Their commitment and attention to the wellbeing of our employees and the qualifications of their team of experts in the field are exceptional. We couldn’t be happier with the partnership.”

ADULT SITE

“We have been working with Zevo for the past 2.5 years and we have been very happy with the wellness service provided to our employees. In that time Zevo has worked closely with me and my team to make sure we feel supported and listened to. Zevo has been open to feedback and also has provided me and my leadership team with invaluable insights from the group sessions which have allowed us to further support our employees in real-time. We would have no hesitation in recommending the team at Zevo.”

DATING SITE

“Zevo has provided the backbone of counselling support to our Trust & Safety Operations team during this time as well as providing wider wellness talks for the entire team. The sessions for Trust & Safety – both group and individual – have been consistently supportive and productive. Team members look forward to the time they have with Zevo counsellors and, most importantly, this motivates the team to prioritize their wellbeing.”

SOCIAL MEDIA PLATFORM

Organizational impact

“We shortlisted and ultimately engaged Zevo Health after a lengthy search for a leading employee health and wellness program for our moderation staff. Their commitment and attention to the wellbeing of our employees and the qualifications of their team of experts in the field are exceptional. We couldn’t be happier with the partnership.”

ADULT SITE CUSTOMER

“Zevo has provided the backbone of counselling support to our Trust & Safety Operations team during this time as well as providing wider wellness talks for the entire Pinterest Ireland team. The sessions for Trust & Safety – both group and individual – have been consistently supportive and productive. Team members look forward to the time they have with Zevo counsellors and, most importantly, this motivates the team to prioritize their wellbeing.”

DATING SITE

“Zevo has been a great partner and support for our T&S team. They have designed a creative, agile and tailored wellness program adapted to the team needs. With the resources and support provided by Zevo, my team can continue having a positive and real-world impact every single day.”

SOCIAL MEDIA PLATFORM

Impact on Content Moderators

56

Reduction in Occupational Burnout

35

Reduction in Anxiety Symptoms

35

Reduction in Trauma Symptoms
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Dedicated Interventions

For Each Major Type of Egregious Content























Our Resources

The Innovative Role of AI in Content Moderation and Why it’s Important

Why Therapy Should Remain Independent from Your Organization

Literature Review of Factors Contributing to Vicarious Trauma

Get in touch today

Talk to us today about how we can help improve the wellbeing of your Trust and Safety Team.

Talk to Us
IE – (01) 903 8279
UK – +44 2033183343
USA – +1 646-205-8225
hello@zevohealth.com
Block C, Iconic Offices – The Greenway, Ardilaun Court, 112-114 St Stephen’s Green, Dublin 2, D02 TD28