Ebooks, Whitepapers and Research Papers
The Business Case for Investing in External Wellbeing Providers for Content Moderation Teams
Discover the business case for investing in external wellbeing providers for Content Moderators. This white paper outlines key strategies to reduce attrition, boost productivity, and protect your brand from legal and reputational risks.
Protecting Brand Value and Reducing Risk: How Wellbeing Programs Safeguard BPOs and Social Media Platforms
This white paper, explores how Business Process Outsourcers (BPOs) and social media platforms can protect their brand value and reduce risks by implementing comprehensive wellbeing programs for Content Moderators.
Beyond Graphic Content: The Need for Wellbeing in Non-Egregious Moderation
Highlights the necessity of supporting Content Moderators who manage non-egregious tasks, such as spam, ad moderation, hacked accounts, and copyright issues.
The Gap in Trust & Safety: Why EAP isn’t enough
For employees who work in Trust & Safety, monitoring egregious and non-egregiouscontent, an EAP is not suitable...
Measuring the Wellbeing of Content Moderators: A Clinical Perspective
An in-depth look at current methodologies for assessing the wellbeing of Content Moderators.
Cultural & Geographical Context in Mental Health Interventions
Explores how cultural differences shape mental health needs and offers tailored approaches for various cultural groups.
A Comprehensive Literature Review of Factors Contributing to Vicarious Trauma
Explore factors contributing to vicarious trauma
Emotional Challenges of News Moderation: Effective Wellbeing Strategies for Media Content Moderators
Discover effective wellbeing strategies for media Content Moderators
The Increasingly Critical and Challenging Role of Content Moderators
Download our whitepaper to discover the role Content Moderators play in cultivating a secure digital ecosystem
What Can Organisations Do to Improve Content Moderator Wellbeing?
Current research interventions and future recommendations
Workplace Wellbeing Trends 2024 Annual Report
Download our e-book to discover 2024 wellbeing trends
ISO 45003 Managing psychological health in the workplace
Download our e-book to learn about ISO 45003 Managing psychological
The Importance of Wellbeing Support for Content Moderators
Download our e-book to learn more about why workplace wellbeing is crucial for content moderators
Managing Change
Strategies to use to manage periods of change in your career or organisation.
