Inclusive Moderation: The Critical Role of Diversity and Inclusion

Thank you for listening to this month’s episode of Zevo Talks. For this episode, we were joined by Thomaz Lopes, Corporate Wellness Lead at Zevo Health and our host Dr. Michelle Teo, Clinical Director at Zevo Health. In this episode, we dive into what diversity and inclusion means in content moderation. Diversity and inclusion in content moderation are essential for unbiased decision-making, incorporating a range of perspectives to prevent unintentional biases. Prioritizing inclusivity fosters a respectful online environment that addresses the diverse needs of users, promoting equity and understanding.

 

Takeaways:

  • Representation in moderation teams 
  • Unconscious bias and cultural sensitivity 
  • Understanding of cultural norms 

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