About this Webinar

Date: Wednesday, 19th of March, 4:00pm GMT
Speakers: Toby Shulruff, Researcher & Strategist, and Andy Briercliffe, Global Online Harms Consultant.

Join us for ‘2025 in Focus: Navigating Challenges in Trust & Safety and Content Moderation’, an essential webinar exploring the evolving Trust & Safety (T&S) landscape in 2025. As regulatory pressures mount, generative AI rapidly advances, and T&S responsibilities extend beyond traditional online spaces, this session will highlight how professionals are adapting to safeguard digital ecosystems.

Our expert speakers will share insights on the expanding scope of T&S work into smart cities, IoT ecosystems, and connected technologies, while also discussing resilience-building, welfare, and innovative strategies for mitigating harm and misinformation in an increasingly complex environment.

Key takeaways:

  • New Frontiers in T&S: Understanding the expanding scope of T&S into connected devices, smart infrastructures, and autonomous systems.
  • Evolving Skills for T&S Professionals: The critical role of adaptability, empathy, and technical expertise in addressing complex harm scenarios.
  • Balancing Welfare and Effectiveness: Innovative approaches to support moderator wellbeing, manage burnout, and foster high-performing teams.
  • Regulatory Changes & Compliance: Insights into key global regulatory developments affecting AI governance, data privacy, and election preparedness.
  • Generative AI & Misinformation: Examining AI-driven disinformation campaigns and the evolving role of GenAI in content moderation.
  • Election Integrity in 2025: Effective strategies for managing real-time T&S challenges during major global election cycles.
  • Human-AI Collaboration: Best practices for balancing human oversight with AI tools to ensure ethical, scalable, and effective content moderation.

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